I subscribed to Storytel, and despite 10 days passing, I still can’t access my account. Every time I try to log in, it redirects me back to the subscription page, even though the payment has already been processed. I’ve tried everything—reinstalling the app, resetting my password—but nothing works. To make matters worse, I can’t reach customer service, and there seems to be no one to address this issue. It’s incredibly frustrating to pay for a service I can’t use. Storytel, please resolve this issue immediately or provide a refund. This is unacceptable!
I installed the Storytel app and started the 7-day free trial. After the trial ended, I paid for the service, but I’m still unable to access it. There is no customer service available, and I don’t know who to contact. I either want a refund or a resolution to this issue immediately. This level of ir...
I downloaded the Storytel app on April 23, 2025, and signed up for a subscription the same day. However, after browsing the content, I found it wasn’t what I was looking for and canceled my membership that very same day. Despite this, Storytel still charged my card, and I immediately requested a ref...
I bought a subscription from Storytel. Even though I've made the payment, I'm unable to listen to any audiobooks. I keep getting redirected to the purchase screen in the app. Getting in touch with the company through email seems to be a futile effort, as they consistently fail to respond. This compa...
I canceled my Storytel membership, yet the company still charged my credit card. I do not want to use Storytel anymore and have been dealing with recurring issues like this. Despite not using the service for the past three months, they have continued to deduct money from my account. As a student, t...
I’ve been using my Stardoll account for over 10 years, with consistent activity over the past three years. However, for the past month, I haven’t been able to log in. Despite using the correct password, the system won’t accept it. When I try the “forgot password” option, no recovery email is sent to...
Comments