I have been using Storytel for both audiobooks and e-books, but I recently experienced a major issue. I had read 60% of a book, only to find the e-book feature suddenly disappeared without any explanation. Not all books have an e-book option, and losing access to a book I was actively reading is incredibly frustrating. Storytel has been my go-to gift for birthdays, but this experience has left me so disappointed that I’m switching to Amazon Kindle.
To make matters worse, I contacted their support center before bringing this complaint here, but they never responded. This lack of accountability and communication is unacceptable. I urge Storytel to address this issue promptly and restore the missing e-book feature immediately.
I paid ₺1200 for an annual Storytel membership, but my account suddenly stopped showing any active subscription after just one month. All the books I was reading have vanished from my library as well. This is unacceptable for a paid service. I demand an immediate resolution—either restore my members...
I downloaded the Storytel app on April 23, 2025, and signed up for a subscription the same day. However, after browsing the content, I found it wasn’t what I was looking for and canceled my membership that very same day. Despite this, Storytel still charged my card, and I immediately requested a ref...
I bought a subscription from Storytel. Even though I've made the payment, I'm unable to listen to any audiobooks. I keep getting redirected to the purchase screen in the app. Getting in touch with the company through email seems to be a futile effort, as they consistently fail to respond. This compa...
I recently signed up for a Storytel membership, thrilled to dive into some audiobooks at last. Every time I press play, the app keeps toggling my Bluetooth on and off, making it really frustrating to listen to anything. I feel like I've wasted my money since I can't use the service I subscribed to. ...
I signed up for Storytel, the online audiobook and reading app, with a 1-month subscription to try it out. I didn’t like the service and decided not to continue. I’ve been using Storytel off and on for a while, but recently I checked my credit card transactions and noticed that they’ve been charging...
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