Storytel Auto-Renews Paid Subscription on Vodafone Line Without Prior Notice

I activated a Storytel 60-day trial membership using a coupon provided through my Vodafone line. After briefly trying the service, I did not like it, did not continue using it, and stopped using the application altogether. Despite this, on July 15, 2026, without any approval, notification, or warning, my line was billed $8.74 for an "Unlimited" package renewal.

I experienced great shock and hardship due to a platform accessed via a promo code for trial purposes automatically renewing and deducting $8.74 from my line without sending any notification message. I only noticed this payment by chance on July 19 while checking my transaction history, and I have not used the application at all during this period.

I expected clear notice via SMS, email, or any other channel before or at the end of the trial period, and that the subscription would not renew without my explicit consent. I demand a full refund of the $8.74 charged through my Vodafone line for this unused and unapproved subscription renewal, as well as the immediate cancellation of my subscription.