On November 7, I urgently made a reservation through Stayforlong (reservation number: SFL-E019A8DACF). On the same day, I received an email stating that the reservation had been declined. I was told there was no availability at the hotel, so the stay did not take place. Despite this, $53 USD was still charged to my credit card.
Although I have emailed z**@cs.stayforlong.com multiple times, I have not received any response. There is no other available contact channel. After the reservation, I did receive the confirmation email and necessary documents.
Since I did not receive the accommodation service and was left at a disadvantage, I request a full refund of the amount I paid.
I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of my reservation in their system. However, Stayforlong already charged my credit card for the full amount. Now, I’m stranded in the hotel lobby, waiting, with nowhere to stay. The ...
I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after, I received an email stating that my booking was not completed due to a payment issue and that my money would be refunded within a week. Trusting this information, I booked anoth...
On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date was Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and...
I booked a hotel through Stayforlong, but when I arrived, the hotel had no record of my reservation. To make things worse, Stayforlong charged my credit card twice for the booking. Now, I’m stuck in the hotel lobby, waiting with no room to check into. The only way to contact Stayforlong is through ...
I booked a hotel through Stayforlong, but the hotel canceled my reservation and told me to contact the agency for a refund. Since Stayforlong is based abroad, I emailed them multiple times, but none of my questions were answered. I also contacted the hotel, and they confirmed the cancellation in wr...
Comments