On October 23, 2025, I paid over $802 USD through Stayforlong to book a stay at Kolin Hotel Kepez for October 29. The payment was successfully withdrawn from my credit card, and I received both the confirmation email and the “payment received” notification. However, when I arrived at the hotel, I was told that my reservation did not appear in their system, and the hotel asked me to pay again. Even though I showed my credit card receipt and confirmation email, the hotel stated that they had no record of the reservation.
I emailed Stayforlong, but I have not received any response, and I cannot find any phone number to reach them. I am currently left in a difficult situation and urgently request that my reservation be activated immediately.
I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of my reservation in their system. However, Stayforlong already charged my credit card for the full amount. Now, I’m stranded in the hotel lobby, waiting, with nowhere to stay. The ...
I booked a hotel through Stayforlong, but when I arrived, the hotel had no record of my reservation. To make things worse, Stayforlong charged my credit card twice for the booking. Now, I’m stuck in the hotel lobby, waiting with no room to check into. The only way to contact Stayforlong is through ...
On October 3rd, I made a reservation at Madrid Grand Via Apartment through Stayforlong for check-in on October 4th and check-out on October 5th. However, after completing the booking, the confirmation email stated that my reservation was “pending”. I tried to contact Stayforlong customer service sev...
On October 3, I made a reservation through Stayforlong to stay at the Hilton Garden Inn Mardin. During the payment step, I received an error message and assumed the transaction had not gone through, so I made the reservation again. However, when I later checked my credit card statement, I realized t...
On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date was Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and...
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