I have been using a regular Starmaker account with VIP and frequent recharges, and my account was suddenly blocked two days ago while I was simply trying to log in. I am an active member on Starmaker. I regularly complete tasks, play games, and use the app, and I have never intentionally violated any rules. When I attempt to access my account, I am unable to log in and only see that the account is blocked. Over the past two days, I have tried several times to resolve this issue through Starmaker support, both by email and via the Starmaker desk in the app. Each time I am instructed to submit an appeal, but whenever I try to appeal, I receive the same message that my account is blocked, and I cannot proceed. I understand that Starmaker may believe I have violated their conditions, but I have not been given any clear explanation of what rule I supposedly broke. Because I have an active VIP status and make regular recharges on this account, I request that my situation be urgently reviewed, that I be informed clearly of the exact reason for this block, and that my account be reactivated if no valid violation can be shown. If Starmaker insists on keeping the account blocked, I also expect a fair resolution regarding my VIP and the recharges I have already paid for, which I can no longer use.
I am a StarMaker user, and for more than a week now, my account has been blocked from using messaging and live rooms without any explanation. I suddenly lost access to these features, and I did not receive any warning or information about what I supposedly did wrong. I contacted StarMaker support th...
I have been using the StarMaker application with the account ID 100110000265, and my account was suddenly blocked today. In the app, it says that my account was suspended for “illegal behavior”, but I do not know what this accusation is based on. I have only used StarMaker to sing and participate in...
On the StarMaker app, even though I have not bothered any users or violated any rules, my account (Username: zakir, ID: 100115648***) has been muted since October 14. The only explanation given was a generic “rule violation” message. Despite contacting in-app support many times, I have received no c...
I am writing to report a problem with my Starmaker account related to a suspension and my current restriction in the chat. One day after I had insulted someone, my account appeared as suspended in the app, with a one‑day suspension message. I understand that this was due to my behavior, and the one‑...
I am a Starmaker user, and my account with ID 100137530268 has been restricted from entering party rooms and live rooms. Whenever I try to join, I receive a message stating that my account is disabled from accessing party rooms. This issue began after I deleted my previous account, which was registe...
Comments