I'm writing to convey my complete dissatisfaction with Axlebolt and the incident surrounding an unauthorized purchase on my Standoff 2 account. A transaction was made without my family's knowledge, and they are now seeking a return. Let me be clear: I need to return this item and receive a refund as soon as possible.
This is not a trivial issue; it is a serious one that is generating considerable stress. I'm attempting to correct a mistake, and I anticipate a swift and simple response from the Standoff 2 team. I should not have to jump through hoops or wait indefinitely for an answer. My family is counting on me to settle this, and you, Axlebolt, need to step up and do so right away. I expect a swift resolution and a full refund for the unlawful purchase. Don't make this tougher than it needs to be!
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