Axlebolt and the whole Gold refund mess in Standoff 2 have me fuming. I bought two thousand gold pieces and placed them into my account just two days ago. I then proceeded to seek a 1000 Gold refund through Google Play, and I was pleasantly surprised to receive an email today confirming the refund's approval!
I would like to know why, even after a few days, the amount of my refund has not been credited to my account. My account has a negative Gold balance and I can't access my goods whatsoever; I'm not even receiving my money back! In no world is this acceptable. Even though your system accepted the reimbursement, I am still being penalized. I can't even play the game correctly and can't access my own goods, even though I didn't do anything wrong.
This needs fixing right now, Axlebolt. What I really need is what is properly mine; I am not requesting charity. Correct the negative balance in my account, allow me to access my inventory again, and complete the return that Google Play has already authorized. Loyal players like myself are becoming quite irritated by this apparent system bug. Get this taken care of immediately, or you'll end up with even more unhappy clients. I am counting on your undivided support to get this urgent matter resolved as soon as possible.
On February 25, 2025, I made several in-game purchases through the Standoff 2 app. However, I noticed that an extra 3000 Gold was purchased without my intention. I immediately submitted multiple refund requests through the Google Play Store, yet every request has been automatically rejected—even tho...
I'm writing to convey my complete dissatisfaction with Axlebolt and the incident surrounding an unauthorized purchase on my Standoff 2 account. A transaction was made without my family's knowledge, and they are now seeking a return. Let me be clear: I need to return this item and receive a refund ...
I'm quite unhappy with Axlebolt and the absolutely unreasonable ban imposed on my Standoff 2 account. I signed in today, ready to play, only to be greeted with a notification stating that I'm banned until June 5, 2025. This is completely ridiculous! I haven't done anything to deserve a ban - no c...
Yesterday I purchased 50,000 gold through Playsultan using a Global card for ₺2,500. The amount was successfully deducted from my card, and I can clearly see the transaction in my payment history. My account information is User ID: 18821*. Earlier that same day, I made four separate purchases of 50...
I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation. ...
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