Sibel

Verified

Member since September 2019

Complaints

SPX Refused My Merrell Shoe Return Without Prior Notice or Clear Store Policy Display

December 10, 2024 11:24 PM22

I bought Merrel brand shoes for my sister from Ankara Cepa SPX store 2 days ago. Since our foot sizes are the same, I tr...ied them on myself. My sister didn't like the shoes very much, so I went to the store for a product change/exchange. The guy there could have helped just as he was entering the doo...

Lack of Return Policy Awareness at Levi's Retail Store

Sibel

Levi's

October 8, 2023 4:32 PM55

On October 7th, I made a purchase and waited for about 15 minutes at the checkout counter. The transaction took an unusu...ally long time to complete. When I got home, I realized the security tag was still attached to the item, so I had to return to the store for a 40-kilometer round trip. I also made ...