I recently discovered that money has been regularly withdrawn from my account under the name Spotify without my knowledge or consent. Previously, around $31 was taken without authorization from my old payroll card, which forced me to cancel that card and request a new one. Despite this, unauthorized charges have continued—last month, about $3 was withdrawn from my new Akbank payroll card, and today another $3 was charged again without my permission.
I noticed these transactions while reviewing my bank account activity. I have never signed up for any subscription or given consent for such payments. I have no idea how or when this membership was created. When I contacted Akbank customer service today, they told me they could not assist and that I needed to contact YDS Spotify. However, when I reached out to YDS Spotify, I was only told, “We will get back to you,” without any concrete resolution.
I demand that all unauthorized charges made without my knowledge be urgently refunded to my account in full, that any subscription created in my name be immediately canceled, and that no further charges be made to my card under any circumstances.
On April 8, 2026, a charge of approximately $3 was withdrawn from my Ziraat Bank account via iyzico with the description “Spotify.com.” This transaction was made without my knowledge or consent. Previously, I had received SMS notifications indicating that payment attempts were unsuccessful due to i...
Multiple charges were made without my knowledge or consent through the Yalla Okey app on my Akbank Axess credit card. For these transactions, I did not receive any SMS verification codes or notification messages. Unauthorized transactions occurred on different dates, especially in April, and later a...
On 12.02.2025, ₺330.00 was withdrawn under the name of iyzico for Netflix without my authorization. I request a full refund. No permission was obtained from me, and I did not receive any confirmation message from my bank for this payment. How did you access my card details and process this transacti...
On November 17, 2025, I received a notification stating that a total of 3,031 TL worth of transactions had been made through TikTok using my Yapı Kredi bank card. These transactions were carried out completely without my knowledge, consent, or authorization. As soon as I noticed the issue, I contac...
Comments