5
Metin is very satisfied with the result
Resolved

Unauthorized Duolingo Subscription Charge on My Credit Card

profile
March 30, 8:15 am
-
Metin's Thank You Message
“Thank you.”

I noticed that $31 was charged to my credit card on the Duolingo app without my knowledge or consent. On Sunday, March 29, an annual subscription fee was taken from my Yapı Kredi credit card without my approval.

I had used Duolingo in the past, but I had stopped using the app and do not recall starting any subscription or agreeing to automatic renewal. Despite this, a one-time charge of $31 was taken from my card without my awareness, and the high amount has caused me inconvenience.

I am requesting that the $31 annual subscription fee charged without my authorization be refunded immediately and that my card information be secured to prevent any unauthorized charges in the future.

Metin
Metin
April 06, 12:33 pm

Duolingo team, thank you for your swift refund process for the unauthorized ₺1000 charge and for the care you have shown towards card security.

Metin
Metin
April 06, 12:34 pm

Thank you.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Duolingo Charged Me $30 Without Subscription or App Store Record

profile
Gülcan
March 31, 9:25 pm
-

Duolingo Annual Fee Charged Without Clear Notification

profile
February 21, 1:03 am
17

Unauthorized Duolingo Subscription Added to My Phone Bill

profile
Mehtap
March 30, 4:22 pm
-

I Was Charged for a Duolingo Annual Subscription Without Any Approval

profile
October 13, 2025 3:24 pm
115

Duolingo Charged Me for a Membership I Never Subscribed

profile
Muhammet
December 16, 2024 9:57 am
173
Report a Similar Issue