Soulchill Admins Unlawfully Transfer High-Value Account to Third Party
My account on Soulchill—which I used for a long time, initially creating it as a supporter profile and later using it as a broadcaster account to earn and generate revenue—has been unfairly suspended for about 4–5 months. The account ID is 41037441, and the linked phone number is 0 54*********83. Whenever I attempt to log in, I only receive a warning stating that the account has been suspended, even though the personal information belongs to me and I was the primary user.
The person with whom I shared this account for a period claimed that the account belonged to them, and I was informed that Soulchill admins suspended my account based on this claim. However, the details used during account registration and the activity records within the app belong to me, and I possess screenshots proving the diamonds and earnings acquired under my own name. Despite this, I have been unable to access my account for a long time and was told I would not be able to recover it.
To make matters worse, about two days ago I discovered that my account was transferred to the other party without my knowledge or consent, and my login credentials were completely revoked. A profile containing my personal information and hard work was taken away from me, and my account was handed over to someone else without ever asking for my approval.
I demand that Soulchill primarily restore all rights to account ID 41037441 and reactivate my access. If I am unable to regain my account, I demand to submit the IDs of my other broadcaster accounts so that the monetary equivalent of all completed quotas, earned diamonds, and generated revenue be paid out to me. Otherwise, please be advised that I am seriously considering pursuing legal remedies due to the unauthorized transfer of my account and earnings.
I demand an urgent review of this grievance and either the immediate return of my account or the financial compensation for all the quotas I completed.
