5
Serhat is very satisfied with the result
Resolved

Skechers Faulty Production And Non-acceptance

Skechers Faulty Production And Non-acceptance
Skechers Faulty Production And Non-acceptance
Skechers Faulty Production And Non-acceptance
Serhat
July 13, 2023 2:16 pm
36
Serhat's Thank You Message
“I would like to thank Mr. Muhammed, who addressed this unresolved and unrelated situation, took a close interest in the matter, and brought it to a resolution. I hope the number of people like you increases.”

A month ago, I bought a pair of shoes. The right one has a hard material that curves inward around the ankle, where it should have a soft finish. I thought Skechers would be great for my long-distance travel because they are known for being comfortable. But the shoes gave me painful blisters on my ankle, and not just on the heel. They were on the top of my ankle. When they looked at it, they said there was nothing wrong. If the shoes were normal, the left shoe should have the same problem, but there is a big difference between the two. Skechers, this is really important. I will keep complaining about it until it is fixed! Your response and customer care are nonexistent. I didn't know you were just a name that people buy and then forget about. Even your "S" logo is defective.

July 13, 2023 4:57 pm (2 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center 0850 488 02 00

Serhat
July 13, 2023 10:20 pm

By copying and pasting, we have wasted your valuable time, sorry about that. What I'm explaining is not what you're writing.

Serhat
July 17, 2023 4:57 pm

What does the topic you reviewed have to do with the complaint I mentioned? Are you mocking your customers in those offices? I seriously doubt that you even have a product review unit anymore. I'm not complaining about the shoe breaking, deforming, or wearing out; your shoe is defective.

Serhat
August 08, 2023 11:13 am

I would like to thank Mr. Muhammed, who addressed this unresolved and unrelated situation, took a close interest in the matter, and brought it to a resolution. I hope the number of people like you increases.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Skechers Shoes Cause Pain – Denied Exchange Request

February 17, 3:58 pm
18

Skechers Sneakers Have Been Defective From The Beginning

May 17, 2023 12:01 pm
13
1
Seven is completely dissatisfied with the result

Skechers Unresolved Issues and Poor Customer Support

July 05, 2023 11:48 am
42
1
Melike is completely dissatisfied with the result

I Wore My Skechers Shoes Just a Few Times and They Already Started Tearing Apart

Melike
March 24, 3:22 pm
15

Skechers Shoes Left My Feet in Terrible Shape

September 28, 2023 5:40 pm
52
Skechers Shoes Left My Feet in Terrible Shape
Skechers Shoes Left My Feet in Terrible Shape
Skechers Shoes Left My Feet in Terrible Shape
Report a Similar Issue