I purchased a pair of Skechers Slip-Ins and have been using them exactly as advertised—without bending down, hands-free. This is the main selling point of the model, and it’s why I specifically chose this design. However, as a result of regular use, a tear formed on the upper inner section where the foot naturally rubs against the shoe while putting it on.
Since the shoes are still under warranty, I submitted them for inspection at the Maltepe Piazza Skechers store. Yesterday, I received a disappointing response stating:
“Dear customer, based on the evaluation under request number 1-463203, no manufacturing defect was found in your product. We regret to inform you that your request has been denied.”
I find this decision completely unacceptable, especially given that the damage occurred precisely due to the promoted functionality of the Slip-Ins model. Denying my request contradicts the way the product is marketed and sold.
I am requesting an immediate re-evaluation of my claim. If the issue is not resolved fairly, I will escalate the matter to the Consumer Arbitration Committee and stop purchasing from Skechers altogether—a brand we’ve consistently chosen as a family for all our sneakers.
I bought a pair of Skechers shoes just two months ago, and already, the inner lining is tearing apart. This is clearly a manufacturing defect, yet when I submitted the shoes for inspection through the store where I purchased them, my claim was rejected, with Skechers insisting there was no defect. ...
I purchased a pair of Skechers athletic shoes, and before the warranty period even ended, I noticed tearing and unraveling in multiple areas. I immediately submitted a warranty inspection request, expecting the brand to stand behind its product. However, the response I received from Skechers stated...
I purchased a pair of Skechers sports shoes expecting quality and durability. Shockingly, in less than three months of normal use, the shoes began tearing. Since the product is still under its legal warranty, I submitted a replacement request through Skechers, confident this was a manufacturing defe...
Hello, I purchased a pair of shoes from Skechers, paying a premium compared to other market options. However, after a short period of use, the inner heel areas of both the left and right shoes have torn. I took them to the store and requested an exchange, and the product was sent for inspection. How...
I bought a pair of Skechers shoes about a year ago, and I’ve only worn them occasionally—on special days like holidays, weddings, or formal events. Despite this very limited use, the shoes have already started to tear on the inside lining, causing discomfort and pain when walking. There are also vis...
Comments