I purchased a pair of Skechers D’Lux Walker Sandals from the official Skechers online store on October 31, 2024. Since the weather only recently warmed up, I’ve worn them for just 5–6 days total. Despite the minimal use, the sandals already show noticeable wear and tear—and what’s worse, the worn areas are not even in contact with the ground, but rather in the footbed area where the sandal touches the skin.
I submitted the product for inspection on March 16, 2024, along with clear photos showing the damage. A week later, I received a generic message stating: “Your product with request number 1-446341 has been inspected and no manufacturing defect was found. Unfortunately, we cannot approve your request.”
This is completely unacceptable. I bought these sandals directly from Skechers’ own website, expecting genuine quality and support. But despite obvious material issues, they’re refusing to take responsibility.
I’m sharing the photos publicly to show how Skechers is not standing behind their products, even when the problem is clearly visible. I demand either a replacement or a full refund. Don’t let loyal customers down like this—do better.
I ordered the Skechers Equalizer 5.0 sneakers (Order No. 2563417) from the brand’s official online store. The shoes were delivered to me on March 22, 2024. Since then, I’ve only worn them occasionally for light walking—not daily and never for sports or rough terrain. Yet, after just four months, the...
I bought two pairs of Skechers sneakers—one for summer, one for winter—on January 19, 2024, directly from a Skechers store. I was told both pairs came with a 2-year warranty. Despite wearing the shoes only during their respective seasons, the inner heel lining on both pairs became severely worn and ...
I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...
I purchased a pair of Skechers GO Walk Flex shoes from Skechers.com on September 6, 2024, and I’m extremely disappointed with their durability. Despite the shoes coming with a 24-month warranty, the right shoe started separating and tearing at the sole in less than a year. What’s even more frustrati...
I purchased a pair of Skechers sneakers in March 2024, and despite wearing them only occasionally, the sole has collapsed, and the heels are showing significant wear. When I brought the shoes to the store for inspection, I was told there was “no manufacturing defect.” It's been six months since I bo...
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