I purchased a pair of Skechers GO Walk Flex shoes from Skechers.com on September 6, 2024, and I’m extremely disappointed with their durability. Despite the shoes coming with a 24-month warranty, the right shoe started separating and tearing at the sole in less than a year. What’s even more frustrating is that I barely wore them—this kind of damage after such light use is completely unacceptable.
I contacted Skechers customer service twice, hoping for a proper resolution. However, both times my warranty claim was rejected after an inspection that concluded there was “no manufacturing defect.” How can a shoe marketed for comfort and durability fall apart this easily, and yet not be considered defective?
This experience does not reflect the quality standards I expected from Skechers. I’m requesting either a full refund or a replacement under the warranty terms. I urge the company to take accountability and resolve this issue promptly. A premium brand should not ignore such clear product failures.
In January 2024, I purchased a pair of Skechers Skech-Air Court sneakers. These shoes were worn lightly, only on weekends, and never for intense activities like running or hiking. Despite this, I noticed the side seams had started to split. When I took the shoes to a Skechers store to send them in f...
I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...
In 2024, I paid a hefty amount for a pair of Skechers shoes, drawn in by all the hype about comfort, durability, and premium quality. But less than a year later, the shoes are literally falling apart—tears along the sides, the sole detaching, and visible wear that’s unacceptable for any shoe, let al...
On November 4, 2024, I purchased a pair of Skechers shoes from their official online store (Order #2290122). Within just two months, the front sections started tearing apart, which is completely unacceptable for a brand that claims to offer quality. Since the shoes came with a 2-year warranty, I co...
I purchased a pair of Skechers shoes in late December 2024, expecting durability and comfort, but within less than a year, the sides of the shoes started to split open. I wore them only occasionally for 5–6 months, and still, the material gave out far too quickly for such a well-known brand. I took...
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