I purchased a pair of Skechers shoes for my husband from Boyner, and within just 3–4 months, the mesh on the right shoe started tearing open. What's frustrating is that this damage appeared only on one side—specifically the right shoe—while the left shoe remained perfectly intact. We sent the shoes in for inspection, hoping for a fair resolution, but the claim was rejected in just one day, stating it was “user error.”
How can Skechers, a globally trusted footwear brand, dismiss a clearly faulty product so quickly without a proper investigation? If it was genuinely user error, how come only one shoe was affected? This explanation doesn’t add up and feels more like an excuse than a real assessment.
It’s incredibly disappointing to see a company like Skechers not stand behind the quality of its products. I paid for a premium product and expected durability and accountability. I demand a proper review of this claim and a replacement or refund for the defective pair. If this issue isn’t resolved fairly, I will escalate the complaint through every legal and consumer protection channel available.
On August 30, I purchased Skechers shoes from Boyner Buyaka, and within a month, the inner sides tore apart. I returned to Boyner for inspection, and the claim was rejected, citing "user error." Frustrated, I sent the shoes for a second inspection, only to receive the same response. I’ve owned many...
I purchased a pair of Skechers shoes online in May, and the side of one shoe tore after normal use. When I sent the product for inspection, the claim was rejected, and the shoes were returned without any resolution. It’s frustrating that Skechers consistently dismisses such issues as "user error," ...
I purchased two pairs of Skechers shoes — one from Boyner and the other from the brand's official store. One pair became too loose and widened to the point where it no longer fits securely on my feet. The other pair has a tear in the fabric section. I submitted both products for inspection, but unfo...
I purchased a pair of Skechers shoes just seven months ago, and now the left upper side has torn significantly. This is not a case of the glue coming loose—it’s a major tear. When I took the shoes to the store for inspection, I was blamed for the damage and my warranty claim was denied, citing "user...
I bought a pair of Skechers waterproof shoes from Boyner, and after a short period of use, the inner side of one shoe started to come apart. I brought them back to the store, and they sent the shoes for inspection. The response I received was that the issue was not due to a manufacturing defect, so ...
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