Skechers Shoes Ripped Within a Month, Warranty Claim Rejected as User Error

Skechers Shoes Ripped Within a Month, Warranty Claim Rejected as User Error
Skechers Shoes Ripped Within a Month, Warranty Claim Rejected as User Error
Mücahit
December 05, 2024 11:41 pm
10

On August 30, I purchased Skechers shoes from Boyner Buyaka, and within a month, the inner sides tore apart. I returned to Boyner for inspection, and the claim was rejected, citing "user error." Frustrated, I sent the shoes for a second inspection, only to receive the same response.

I’ve owned many shoes and have never seen one tear from the inner sides like this. It’s clearly a defect, yet Skechers refuses to take responsibility. Choosing Skechers over my usual brand has been a huge disappointment. The lack of accountability and poor customer service is shocking for such a reputed brand.

I demand Skechers resolve this issue promptly with a replacement or refund. Ignoring valid complaints will only harm the brand’s reputation further.

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