I purchased a Shiseido Ginza perfume for 2,309.70₺, expecting a high-quality, original product. However, the perfume has almost no scent, no matter how much I spray. It simply does not smell like an authentic fragrance.
I reported this issue to the seller, and after smelling the perfume, they also admitted that it had no noticeable scent. I requested an inspection, and while it was sent for review, I received a rejection with no clear explanation. When I asked why, the store staff dismissed me, saying they had no control over the company’s decision.
This is completely unacceptable. I spent a significant amount of money on this perfume, and I feel scammed. I have already filed a complaint with the Consumer Arbitration Board, but I demand a resolution and a refund for this faulty, non-original product!
I recently purchased a Shiseido Zen perfume for ₺2600 from Sephora, expecting the authentic, long-lasting fragrance I’ve used before. However, the perfume I received smells noticeably different and loses its scent within 5 minutes of application. It’s unlike any genuine Shiseido Zen I’ve ever used. ...
On May 7, 2023, I purchased a Shiseido Zen perfume from Prime Mall Boyner at full price, avoiding discounts to ensure I received a fresh, authentic product. However, when I scanned the barcode on the ÜTS (Product Tracking System), the product was not registered. Suspicious, I took it back to the sto...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
Just four days ago, I purchased a bottle of Shiseido Zen perfume, expecting the same quality I’ve trusted for years. To my shock, the packaging was completely different—made of what seems to be cheap wood instead of the elegant glass bottle I’m used to. Even worse, the scent doesn’t last at all. I s...
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