Unprofessional Fueling Service at Shell
When I went to fill up my motorcycle at the Turkmenistan St gas station in Ankara, Turkey, at 06930 Ahi Evran OSB/Sincan, I was helped by an inexperienced worker who spilled all of the fuel on the bike and all over us. I immediately questioned what he was doing and asked him what he was doing and if there was a boss around. He hesitantly came up to us and said he was the owner. He suggested we pour water on the motorcycle to dilute the fuel. I argued that it would make things worse and that all of our clothes and things were already ruined. In response, he turned to his coworkers and told them that they should never again serve bikers. This was a very unprofessional and unacceptable thing to happen.
Dear Guest, Thank you for your interest in our company. We are pleased to assist you with any matters you may need regarding our products and services. We will review the issue you have conveyed and provide you with information as soon as possible. You can always reach us through the channels listed below. Best regards, Shell & Turcas Petrol A.Ş. Fuel Customer Operations Team
