I am writing this because I had a lot of trouble with Yamaha Istanbul Service that made me worried and let down. My motorcycle has had a lot of technical problems, and every time I took it to the servicing, my anxieties only grew. I don't trust the car or the support anymore because there hasn't been clear communication and the underlying problems haven't been fixed. I don't feel safe riding the motorcycle anymore, and I really think that getting a brand-new one is the only fair thing to do. I'm also asking for full payment for the harm I've done. I want Yamaha to explain what went wrong and fix it straight away.
My Yamaha Tracer 900 motorcycle, purchased brand new from Mototaş Ataşehir in 2021 with 0 kilometers and a 3-year warranty, started experiencing a problem approximately 6 months ago. Despite multiple visits to the authorized service center to address the issue of the engine not receiving gas in 1st ...
On 27.08.2025, I left my Yamaha Tricity 155 motorcycle at the Authorized Service with no issues, fully functional, only for its annual maintenance. After the service, when the motorcycle was delivered back to me, I realized the brakes did not work at all and immediately asked the service for an expl...
This is completely unacceptable to me. I purchased a brand-new CFMOTO motorcycle, and after only 1,500 km, I was informed that the clutch plate was already worn out. I had to shell out ₺12,000 myself since neither the warranty nor the brand took care of it. I was hesitant to agree to this, but just ...
I purchased a brand new Honda NC750X motorcycle from Honda Sakarya Ersin Dealer about a month and a half ago. After reaching 960 kilometers, I took it for its break-in maintenance. Following the maintenance, while in Istanbul at 1200 kilometers, I encountered clutch slipping issues. I had to tow the...
Dear CFMOTO, I am writing to express my deep frustration with the countless issues I’ve experienced with my CFMOTO 250SR motorcycle—despite it being brand new, under warranty, and purchased with care in August 2024 for ₺170,000 in cash. The bike suffers from extreme vibration, especially noticeabl...
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