I'm completely frustrated! My Shein package was delivered to the incorrect address in Ankara, despite the fact that I live in Istanbul, where the correct address was. I'm still waiting for the package I've been trying so hard to get delivered after more than a month of trying. My package's tracking number has indicated that it is currently in Ankara for the past two weeks, but there has been no movement toward delivery to me. When I called Shein's customer service, all they gave me was the phone number for PTT, which stands for Turkish Post and Telegraph Company, despite the fact that my package was supposed to be delivered by a different courier named Imile. Shein's customer service is currently unable to provide me with any assistance or support.
I placed an order with Shein on 17.06.2023, with tracking number 6061923717230, which was shipped using the Imile courier service. This is the first time my order has been entrusted to this shipping company, and despite the products being in Turkey, I am unable to receive the delivery. For days now,...
My Shein package hasn't arrived yet, and I've been a customer for over 4 years. My tracking number is EV051215270CN. It shows that my package is in Istanbul, but I'm leaving for abroad soon. I need my package to be sent to Ankara instead. If I don't receive it this week, it will be returned. Please ...
About 1.5 months ago, I placed an order worth ₺2,000 on Shein. My order number is PALTR0001972756YQ, and my delivery address is in Beşiktaş, Istanbul. While the tracking information shows that the package entered the country, the status later changed to “delivery failed” and I never received my item...
On October 24th, I placed two separate orders on Shein totaling $66. My order numbers are PALTR0003212397YQ and TR0003230118YQ. The tracking information originally stated that my packages would arrive by plane on November 3rd, but nearly two months have passed and I still haven’t received anything. ...
My Shein package with tracking number GSO1UP30F000E71 has been showing as "arrived in Turkey" for over a week and a half, yet I have not received any updates or progress on its delivery. At this point, the item should have already been delivered to me, especially since I urgently need it. The lack o...
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