I ordered from Shein, and my package arrived in 9 days without any issues with the delivery time. However, when the courier arrived, I was unexpectedly asked to pay an additional ₺620 at the door. I felt compelled to pay without any explanation provided at the time. Upon opening the package, I discovered that the quality of the items was extremely poor—the dress was so sheer that it was see-through, the T-shirt fabric felt cheap, and the zipper on the bag was already rusted. When I requested a refund, they said they would only refund ₺552. I paid ₺620 at delivery and ₺953 at the time of order, so this is unacceptable. How am I supposed to return the items, and will I also have to cover return shipping costs? Please assist, or I will file complaints wherever possible.
I recently placed an order on Shein worth ₺2,000, but several of the items arrived with poor stitching and some were even damaged or broken. Naturally, I decided to return them. However, when I initiated the return process, I was shocked to see that I would be charged ₺800 in return shipping fees. ...
I ordered a dress from Shein nearly three months ago (Order No: PALTR0002032529YQ) and paid approximately $19–$21 for it. However, I’ve had a major problem with the delivery. The tracking information shows that the courier supposedly came to my address eight different times, yet the package was neve...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
I recently purchased three dresses from Shein, with a total listed price of ₺1,200. However, I was charged ₺1,800 in total due to what Shein claimed were high tax deductions, meaning I ended up paying ₺600 more than expected. When I decided to return the items, I was informed that the return shippin...
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