5
Duygu is very satisfied with the result
Resolved

Shein Order Not Refunded After Return Due to Lack of Payment at Delivery

profile
Duygu
August 07, 2024 12:03 pm
216
Duygu's Thank You Message
“I thank them for resolving the issue as soon as I reported it. 🙏🏼 My request was fulfilled, and the response was successful. 👍”

I placed an order with Shein months ago, and it took 1.5 months to arrive. When it finally did, the courier demanded a payment of ₺480 upon delivery. Since I didn’t have cash at the time, I told them I would pick it up from the branch. I was supposed to receive a notification when the package arrived at the branch, but no information was provided. I called and was told that if the package wasn’t picked up, it would be returned and I would receive a refund. However, I still haven’t received my money back, and I have no idea how to reach them. Please assist with this matter.

Duygu
Duygu
August 09, 2024 3:40 pm

I thank them for resolving the issue as soon as I reported it. 🙏🏼 My request was fulfilled, and the response was successful. 👍

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Gül is completely dissatisfied with the result

I Face Failed Delivery and No Courier Information for My Shein Order

profile
Gül
August 04, 2025 5:03 am
434

Shein Order Quality Issues and Unfair Refund

profile
Irmak
August 28, 2024 4:56 pm
141
Shein Order Quality Issues and Unfair Refund

Shein Order Not Delivered Despite 8 Attempts — Still Waiting for Resolution

profile
Deniz
November 17, 2025 12:16 am
575

Shein Orders Never Delivered After One Month, No Support From Courier or Customer Service

profile
Neslihan
September 17, 2025 5:27 pm
554
shein-orders-never-delivered-after-one-month-no-support-from-courier-or-customer-service-1.jpg

Video Complaints

Report a Similar Issue