How can I avoid risks at Shein related to online shopping?

I am a customer in South Africa, and I have noticed a very concerning issue with price changes on Shein during checkout. When I add an item to my cart, for example, art paper listed at R136, the price increases to around R156 once I tick the box and proceed to checkout, even though the product itsel...

On November 5, 2025, I made three separate payments through SHEIN’s website for a game called “Tuccar”: first ₺25,000, then ₺62,000, totaling ₺87,000, using my bank card. Despite completing my order and having sufficient balance in my account, the system is now asking me to pay an additional ₺152,00...

Today, through a SHEIN-branded site, I was told that I would receive a work-related task and was asked to deposit ₺400. Even after making the payment, I wasn’t able to get my money back, and I was told that I needed to deposit more money. When I contacted SHEIN customer service, I was told, “You won...

Three days ago, I made a total payment of ₺80,000 via EFT under the name of Shein Advertising and Marketing Commission Payment. I have all the necessary documents, including the payment receipt, correspondence, and other related records. During this process, I tried to contact Shein or an official c...

On September 27, 2025, I noticed that a virtual purchase of ₺1,260 was made through Shein using my Akbank card without my knowledge or approval. I do not have an account with Shein and have never made any purchases from this brand before. I have not experienced any issues with the security of my car...

I was deceived by a platform presented as Shein X Online Shopping Mall at tuxswty.com/m/index, where I was told that by completing tasks I would receive a commission and withdraw my money afterward. However, with each task, I was asked to deposit more money. At first, I transferred about ₺100, then ...

On September 14, I was directed to a platform claiming I could earn money by completing tasks on SHEIN. At first, I was able to complete two small tasks where a fee was requested but later refunded, which built my trust. After that, I was told to deposit increasingly larger amounts of money to cont...

On August 10, 2025, I placed an order on Shein for a dress to be delivered to Bitlis. My invoice clearly lists the product price and a ₺333 customs fee as separate charges. However, there was no information anywhere in the ordering process—either during checkout or payment—about whether I might be c...

While trying to place an order on Shein, I noticed a major and unexplained price difference. The total value of the items I selected was around ₺7,000, but when I proceeded to checkout, the amount displayed jumped to ₺12,737.45. This is an enormous gap, and there was no clear explanation for why the...

I have never created an account or made any purchases on Shein, yet someone used my card information to make three transactions totaling approximately ₺8,000 on December 14, 2024. It’s shocking that Shein lacks adequate security measures to prevent unauthorized transactions. How can such a platform...

I'm planning to place an order with Shein, but I have concerns about potential customs fees. Will I have to pay customs charges, and if so, how much will it be? There is no clear information provided. Could my order get stuck at customs? Most importantly, is your company truly safe to shop with? How...

When I tried to make a 400 TL purchase from Shein, it rejected my card but the money was withdrawn by Shein. I contacted both the bank and Shein, sent the receipt etc., and they brushed me off saying I need to talk to the bank. When I asked them to check again, they didn't even respond. It's definit...

I added items to my cart on Shein. I couldn't register my phone with a Turkey code because they don't have one. When I was about to complete the payment for the item in my cart, before I even made the payment, money was withdrawn from my account by some random gaming site. Then I got another message...

Hey there, I'm planning to make a purchase from SHEIN. The shipping cost for the ₺900 purchase is ₺320. What is the cause behind this? Do I need to pay customs duty as well? I'll end up spending more than the cost of the items I'm purchasing. I would appreciate receiving information about this. If I...

I'm planning a SHEIN haul, eyeing 7-8 earring sets, 4 bracelets, and 8 necklaces in 30-piece sets. However, I'm also considering adding bags, organizers, and clothing to my order. I'm concerned about potential customs issues with the jewelry and accessories. If I split the order into two, will I sti...