SHEIN Cosmetic Products Caused a Severe Allergic Reaction

After using synthetic and SHEGLAM-branded cosmetic products I purchased from SHEIN, I developed a very severe allergic reaction on my face and arms. My skin became extremely swollen and red and was covered with painful rashes. Due to the severity of the reaction, I was hospitalized, and I have been suffering from the physical and psychological effects of this condition for approximately six months. These products were delivered to me as part of order number GSH16856B00132S.

I was examined by a dermatologist at Bakı Kliniki Dermatologiya Mərkəzi, where I was diagnosed with “acute contact allergic dermatitis” following the use of SHEIN/SHEGLAM cosmetic products. My doctor strictly prohibited me from having any further contact with these products. Despite this, SHEIN has provided no financial assistance whatsoever in response to the serious health problems and hardship I have experienced. I have been undergoing treatment for a long time and am even struggling to afford my medications, yet the company has shown no approach that takes my health concerns seriously.

I am requesting a full refund of the amount I paid for the products that caused me this harm. I also expect SHEIN to urgently investigate the relevant product batch and its ingredients, conduct the necessary safety checks, and take concrete measures to prevent similar incidents from happening to other customers. I want SHEIN to stop ignoring this situation, which has seriously affected my health, and to promptly address the harm and hardship I have suffered.