I have never created an account or made any purchases on Shein, yet someone used my card information to make three transactions totaling approximately ₺8,000 on December 14, 2024.
It’s shocking that Shein lacks adequate security measures to prevent unauthorized transactions. How can such a platform process orders without proper verification? This incident raises serious concerns about the safety of customer data.
I demand an immediate refund for these fraudulent charges and an explanation of how this was allowed to happen. I have already reported the transactions to my bank, closed my card, and filed a complaint with the prosecutor’s office.
This platform appears to facilitate unauthorized transactions, and I hold Shein accountable for this negligence. I expect a swift resolution to this matter.
I placed two separate orders on Shein and requested refunds for both. My order numbers are GSO1WP358004WCB and GSO1WP358004CYS. However, only one of the refunds has been processed, while the other has not. On May 3, 2024, I was expecting the refund of ₺2,063, but no payment was ever deposited into ...
On September 27, 2025, I noticed that a virtual purchase of ₺1,260 was made through Shein using my Akbank card without my knowledge or approval. I do not have an account with Shein and have never made any purchases from this brand before. I have not experienced any issues with the security of my car...
On August 17, 2025, I placed orders on the Shein app totaling ₺4764 under the codes gso1wy42r001pm8, paltr0001943422yq, and gso1wy42r00n0yg. My delivery address was entered correctly as Cumhuriyet Mah. Kosova Sok. 1/3 k.3 d.9, C*** İnşaat, Tekirdağ/Kapaklı. Despite this, I never received my products...
In July, I made a purchase on Shein for around ₺7400, but nearly ₺8000 was withdrawn from my card. I immediately canceled the order within 10 minutes, expecting a refund. Months later, I’m still waiting. Shein’s website indicates the refund was completed, but my bank, Ziraat Bank, confirms no such r...
I placed an order on SHEIN and ₺1000 was immediately withdrawn from my account, but my order was never confirmed. To make things worse, SHEIN attempted to charge my card four more times, but those failed due to insufficient funds. Still, the first ₺1000 payment was successful, and I have the receipt...
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