I'm planning to place an order with Shein, but I have concerns about potential customs fees. Will I have to pay customs charges, and if so, how much will it be? There is no clear information provided. Could my order get stuck at customs? Most importantly, is your company truly safe to shop with? How can I be sure of that? Is there any assurance you can offer me? I need some form of guarantee because after this small purchase, I plan to make a larger order, and my friends are considering doing the same. Your response will determine whether we proceed with these purchases.
On August 10, 2025, I placed an order on Shein for a dress to be delivered to Bitlis. My invoice clearly lists the product price and a ₺333 customs fee as separate charges. However, there was no information anywhere in the ordering process—either during checkout or payment—about whether I might be c...
I placed an order with Shein, but it's been 27 days, and I still haven't received my items. The expected delivery date has already passed by 2 days. The last update I received was on August 15, and since then, I haven't gotten any further notifications or updates. To make matters worse, when I place...
I ordered products from the Shein site, they arrived, but the taxes are very high, so I want to return the products. I ordered from a site from abroad, I am a student, I have a limited budget, but I have to pay a very high tax at customs. why wasn't I told this when I applied? I would like to know w...
Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three pac...
Hey there, I'm planning to make a purchase from SHEIN. The shipping cost for the ₺900 purchase is ₺320. What is the cause behind this? Do I need to pay customs duty as well? I'll end up spending more than the cost of the items I'm purchasing. I would appreciate receiving information about this. If I...
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