I ordered a product from Sennheiser but decided to request a refund before it even arrived. My return request was accepted on the 16th, and I was told that further information would be provided. However, since then, I’ve received no updates, and I can’t reach customer service by phone or get a response to my emails. It’s been over a week, and I still have no idea when I’ll get my refund. This lack of communication is unacceptable. Sennheiser, I need my money back as soon as possible, and better customer support would be appreciated. When will my refund be processed?
I submitted a repair request for my Sennheiser wireless headphones, and the device was delivered on July 8. We spent about a week waiting, and then we were informed of missing documents. I emailed the invoice again. For 3 weeks, I requested updates on the process, and the only response I received wa...
I recently bought a Swatch watch but didn’t like it, so I returned it. It’s been a week now, and I’ve received no updates or communication regarding my return or refund. This is incredibly frustrating. I’ve tried calling customer service multiple times, but there’s no response. I’m left in the dark,...
On October 31st, I placed an order for headphones to be delivered by Amazon. I received them on November 27th, and on that same day, I sent them back to Amazon because they were defective. Despite the fact that two months have passed, I have not yet been issued a refund. I have attempted to contact ...
Dear Samsung Customer Service, I am writing to express my frustration regarding an order I placed on April 12th through Samsung Shop. I purchased the Samsung S24, along with a pair of headphones and a charger. Initially, I was informed that the delivery date was set for April 21st, but due to stock ...
On the 17th, I submitted a return request for my Apple product, and it was accepted, but I have to say, the whole process has been frustrating. It has been several days now, and I am still waiting for my refund to be processed. It feels like they're deliberately prolonging the process just to increa...
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