I recently bought a Swatch watch but didn’t like it, so I returned it. It’s been a week now, and I’ve received no updates or communication regarding my return or refund. This is incredibly frustrating. I’ve tried calling customer service multiple times, but there’s no response. I’m left in the dark, and I feel like I’m being ignored after spending my money. Swatch needs to address this issue and provide my refund as soon as possible.
I placed an order for a watch on the Swatch website (Order #12383438), but the purchase isn’t appearing in my orders section. I’ve tried calling customer service, but after 30-35 minutes of waiting, I still can’t get through. I haven’t received any email confirmation or updates regarding my purchase...
I placed an order on Swatch’s website on August 27, 2024, expecting timely delivery. Customer service assured me that my item would arrive by September 3. However, when I followed up recently, I was informed that it still hasn’t even been shipped. Despite repeated promises of updates, I have yet to ...
I purchased a Swatch watch from their store, only to be informed shortly afterward—just 30 minutes later—that they don’t offer refunds, only exchanges. However, they also refused the exchange because I had adjusted the strap. None of this information was made clear at the time of purchase. This is d...
I ordered a product from Sennheiser but decided to request a refund before it even arrived. My return request was accepted on the 16th, and I was told that further information would be provided. However, since then, I’ve received no updates, and I can’t reach customer service by phone or get a respo...
I returned items from my SHEIN order, but I haven’t received my refund yet. It’s been about a week now, and the money still hasn’t been credited back to my account. I’m starting to worry about whether this process is reliable. How long am I supposed to wait, and what should I do if my refund doesn’t...
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