I've always trusted Sennheiser for headphones, so I purchased the CX Plus True Wireless without any second thoughts. Unfortunately, this model seems to have a well-known connectivity issue, as I've now read in various forums. Despite this, Sennheiser has continued selling it. I bought my CX Plus True Wireless earbuds about nine months ago, and for the past month, they’ve been unable to connect to any device via Bluetooth, no matter what I try.
When I reached out to Sennheiser’s live support, they advised me to contact Amazon for the solution, despite the fact that I could send the product directly to Sennheiser. I’m extremely busy, and dealing with this for over a month has been frustrating. I expect Sennheiser to replace the product, as electronic issues like this shouldn't take so long to resolve. If this problem isn’t addressed promptly, I’ll report my experience to Sennheiser’s main office and write about it on platforms like Ekşi Sözlük. Please resolve this quickly; I need a functioning product!
I purchased the Sennheiser CX True Wireless In-Ear Bluetooth Headphones in Black from the Media Markt website on March 5, 2024, and received them on March 6th. Upon attempting to charge and use the product, I encountered difficulties connecting them. Initially, I managed to establish a connection, b...
I bought the Sennheiser CX True Wireless earbuds last week, but unfortunately, I'm having trouble using them for phone calls. I'm experiencing frequen...
I’ve been experiencing Bluetooth connectivity problems with my Sennheiser HD 450BT headphones for the past 3–4 months. The headphones no longer connect to my phone, and the dual-device pairing feature has never worked. The Bluetooth reset function also doesn’t respond — pressing the buttons has no e...
I’ve been using my Sennheiser CX True Wireless earbuds for about two years, purchased from MediaMarkt Ankara. During this time, the product has malfunctioned four times, roughly every four months, with the same recurring issue each time. I strongly believe the device has a chronic technical defect. ...
I purchased the Sennheiser CX True Wireless earbuds on 30.06.2022 through the Sennheiser website. The product initially malfunctioned on 03.07.2023 and was replaced with a new unit, accompanied by a fresh invoice dated 03.07.2023. However, the replacement product also failed on 19.12.2024. Despite r...
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