I've been deceived by Securitas company. When I opened my shop, I was misled by company officials, and the promises that the contract would last for 1 year were not kept. When my shop was in a difficult situation and I requested help, the company representative left me stranded by denying making such commitments. Despite being assured that I wouldn't have to pay any cancellation fees, they now claim I must pay both cancellation and removal fees, saying I can file a complaint with any authority over the phone. I want to express my dissatisfaction and the injustice I've faced by using this company's services.
I feel like I'm being intentionally misled and delayed after submitting a cancellation request to your company 10 days ago and still waiting for the process to be carried out. Every time I call for an update, I am told that someone from the appropriate department will be in touch with me, but this n...
I had a home alarm system installed by Pronet. However, even though I clearly stated that I wanted to cancel my subscription, the monthly fee is still being charged. From the very beginning, the sales representative provided false and misleading information, and the subscription was opened without p...
Pronet has been a big disappointment. They made all sorts of promises and used every tactic to get us to sign the contract. But once it was signed, it became nearly impossible to reach anyone to address our concerns. We were told it was a 1-year contract, but after signing, we discovered it was actu...
I've had a nightmare with Securitas because of the poor quality of their after-sales services. I discovered that their security cameras were not working properly after installing them. When I reported this problem, it took them two frustrating weeks and numerous phone calls to finally send someone o...
three months ago I decided to go with Vivint for my home security system. the salesperson totally promised I could cancel anytime, no problem, which of course was a huge selling point for me in case my needs changed, now I want to cancel. suddenly there's this giant cancellation fee they're hitting ...
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