I feel like I'm being intentionally misled and delayed after submitting a cancellation request to your company 10 days ago and still waiting for the process to be carried out. Every time I call for an update, I am told that someone from the appropriate department will be in touch with me, but this never happens. Instead, I get calls from them trying to keep me as a customer by offering me deals. I deeply regret the two years I spent with Pronet as my security provider and the two friends I steered toward you as a result of my satisfaction with your work. It is unacceptable that I have received a new invoice and had money taken out of my account even though my cancellation request has been pending for 10 days. I feel a lot of sadness and anger about this situation.
We have been trying to cancel our Pronet Alarm subscription for nearly two years, but the company has repeatedly ignored or delayed our requests. Despite multiple phone calls and formal cancellation attempts, our membership has not been terminated. We have faced several serious issues with the alarm...
I'm experiencing constant frustrations with Pronet company. Trying to cancel the system has proven to be quite challenging, with various obstacles and a strong push to keep the service. Their pricing has surged to exorbitant levels. Even though we've submitted the necessary documents to cancel a ser...
I took over a service from Pronet for my business. At the time of the transfer, I was told the contract was for 2 years, even though I had requested an annual contract. When I questioned this, they convinced me that keeping it this way would be more advantageous. I used the service for a total of 16...
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