I have been using a Securitas alarm system at my workplace in İzmir Bayraklı. Since I have closed this workplace, I subm...itted a request for the cancellation and dismantling of my alarm subscription. My customer number is 114675. Today I was called at 11:36 and informed that the technical team would
"They did not call me back, so I called again and said I needed to cancel because I am moving urgently. They reduced the price to 3,500 TL as 1,000 TL for disassembly and 2,500 TL for assembly. I said the amount was still too high and that my cancellation request was valid. Since the products are rentals, they said they would charge 3,000 TL for disassembly anyway, so it would come to the same amount. Normally, the disassembly fee is 1,000 TL with a discount for moving, but it goes up to 3,000 TL for subscription cancellation. I said I did not want disassembly, that I would dismantle and deliver the products myself, but they did not accept this and said they would invoice me for all the products. I stated that if they agree, I will dismantle and deliver them myself, and if not, they should come and dismantle and collect them, but I will not pay the disassembly fee, and if they want, they can take the matter to court."
I have been using Securitas alarm for 12 years, and recently I called them ...to request a transfer while moving. They quoted me ₺2,000 for disassembly a
I've been deceived by Securitas company. When I opened my shop, I was misled by company officials, and the promises that... the contract would last for 1 year were not kept. When my shop was in a difficult situation and I requested help, the company representative left me stranded by denying making suc
"I would like to express my thanks to Ms. M*** in particular, and to the Securitas company."
Securitas has recently introduced a price increase of 250% for their monthl...y alarm monitoring service, which many customers find to be unreasonable an
On May 18, 2024, at 5:00 PM, we noticed an ongoing issue with the Securitas alarm system, as the alarm remained active w...ithout interruption. We were told that the service would be provided on the same day at 9:00 PM, but unfortunately, nobody came. Upon reaching out to them once more on May 19, 2024
I've had a nightmare with Securitas because of the poor quality of their after-sales services. I discovered that their s...ecurity cameras were not working properly after installing them. When I reported this problem, it took them two frustrating weeks and numerous phone calls to finally send someone o
