SeatGeek's policy says tickets are usually good for the new date, and refunds are only for cancellations. That's a bit of a bummer in my situation though, since I can't make it on the new day. Told this to the support, but they basically said "tough luck" and suggested I resell the tickets on their marketplace. Don't get me wrong, reselling is an option, but it's not exactly a sure thing, adding extra stress to an already frustrating situation that could’ve been avoided… I would have really appreciated the option for a refund since the new date doesn't work for me. This policy kind of leaves us hanging with limited options, you should offer refunds to folks who can't make the new date as we didn’t agree on the one you offered.
Their stated availability is from 9 AM to 1 AM EST, but getting in touch with them has been an absolute pain. Whenever I attempt to contact SeatGeek via their website or app, only get automated responses or useless articles from their support centre. They seem to be trying to avoid interacting with ...
Why these people don't offer live support is vexing! looks like they have agents, but none of them are helping to solve problems. When I recently booked a tour through one of their "super duper deals," instead, I was told that there were no spots available on the dates I wanted. It doesn't make sens...
Yesterday evening, I looked up flights for my upcoming trip to Boston and successfully made a reservation. Unfortunately, I received notification within 24 hours that all seats had been filled and I would have to make a new reservation. Upon revisiting the website, I discovered that seats were still...
I purchased a ticket for November 30, 2024, 13 days before my travel. After buying, I realized I had bought a ticket to Ankara instead of Istanbul. During my research, the page had refreshed, and the Ankara option remained open. I called customer service and immediately explained the situation. They...
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
Comments