I have a round-trip international ticket with Pegasus Airlines under reservation number QY9C2E, but I am unable to travel on these dates. When I contacted the airline for a refund, I was told that I would only receive a refund close to half of the ticket price. If I opted to keep the ticket open for future use, I would be charged an additional amount nearly equal to the original ticket price. As a customer, I expected a reasonable solution, but it feels like I'm being asked to donate my money to the airline instead. I am informing them 6 months in advance, and yet they have provided no viable options. This is extremely disappointing and frustrating.
I had a ticket with Pegasus Airlines that I needed to either cancel or reschedule. When I reached out to cancel the flight, I was shocked to learn that they would only refund 30% of the ticket price, keeping a massive 70% as a penalty. That seemed unfair enough, but it gets worse. I then asked to k...
Pegasus Airlines has been delaying my refund for over two months. Despite contacting them daily about the refund for my canceled ticket, I have yet to receive any resolution. They keep saying my request has been "prioritized," but this seems like a tactic to stall and avoid addressing the issue. It...
I am frustrated with Pegasus Airlines. This is the fifth time I’ve purchased tickets, paid for them, and had the tickets canceled without receiving a refund. I called customer service, but they always tell me, "We’ll get back to you," and end the conversation without resolving anything. I booked a ...
Pegasus keeps causing problems! Even though I was eligible for a full refund due to my flight time change, they misled me into converting my ticket to an open status instead. When I tried to rebook my flight, they attempted to charge me extra fees on top of the current ticket price. They didn’t prov...
I purchased a ticket from Pegasus with an extra fee for the cancellation guarantee, thinking I could cancel at any time within the last 6 hours before the flight. However, when I tried to cancel my ticket two days before the flight, I was only refunded 85% of the total cost. This is misleading, as t...
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