Unable To Access YouGov Account Due To Log In Code Issue, Need A Solution

For about a week I have been unable to access my YouGov account because I am not receiving the login codes that your system claims to send. When I tap on the log in button, I enter my email address and the screen says that a login code has been sent to my email. However, no code ever arrives in my inbox. I have carefully checked my spam folder and all other folders, but there is still no email from YouGov with a login code, so I am completely locked out of my account. I contacted YouGov support about this problem but I have not received any response so far, which is very disappointing. I request that my account access be restored as soon as possible and that you either fix the email-code issue or provide an alternative secure way for me to log in to my account using my existing email.