My wife is pregnant, and the sweltering heat at home is making her feel very bad. We decided to buy a Samsung air conditioner, and the salespeople told us that it would be easy to set up. But, they lied to us! Even though I asked Samsung's technicians several times to come quickly because my wife was pregnant, they never showed up. It's annoying because no one wants to wait in such unbearable heat. Worst of all? The installation won't happen for 15 days. What do you think? Samsung, if you don't have enough tech people, hire more! I was going to buy two more ACs from Samsung, but after this terrible experience, I'll never, ever buy another one from them again. We did it once, but we won't do it again! You've lost a loyal customer, Samsung.
I just bought an air conditioner from Samsung, but ever since it got here, it's been a nightmare. Worst of all? When I need help the most, there's no one to help me. No matter how many times I try and how urgently I ask, no one will listen to my problems and address them. This is very frustrating. H...
I recently purchased an air conditioner from Samsung. At the time of purchase, the seller assured us that installation would be completed within a week at most. However, after delivery, when we requested an installation appointment, we were told it would take over three weeks. Given this approach a...
I purchased a brand new 12,000 BTU air conditioner from Samsung, and they promised a one-day installation. Nothing has happened in three days! I've called their call center, but they hang up on me and speak to me as if mocking my situation! They insist that I have no other choice but to wait! My chi...
Although the air conditioner I bought online from Samsung Shop on July 14 was not installed in August and was directed to the authorized service at Eyüp Güzeltepe, when we called the service, I could not reach it even though I waited for 45 minutes many times. This situation, where I could not get a...
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