I recently bought a Samsung WW90TA046AH/AH washing machine, and even though it's still under warranty, I'm still dealing with ongoing issues. The photos and videos clearly show that the machine has been plagued with ongoing issues, making the whole experience frustrating. Every time I contact the service team, they insist it's a user error, even though it's obvious that the issues aren't my fault. Rather than fixing the issues, they just shift the blame onto the customer. I’m really fed up with this endless back-and-forth and honestly expected way more from a brand like Samsung. I'm hoping they can sort these problems out because I've lost faith in both the product and the service.
There are so many similar complaints about this machine and its series on Şikayet Var, yet Samsung always calls these things user error. This means we will not let go of this issue.
Don't buy Samsung, and don't let others buy it either... Don't regret it; they always blame user error for any issue with the products, regardless of what it is.
No developments have been made by Samsung; regarding the Samsung brand washing machine, no one should make this mistake. This is my warning.
I have a Samsung washing machine and since 2018, the first year I bought it, it has been serviced 3 times and it has been repaired on site. It was repaired and followed up on site 2 times, and because the problem was not resolved, they took the machine to the service. As a result, it stayed in the s...
I bought a Samsung washer dryer, expecting quality and reliability—but all I’ve gotten is repeated frustration. After serious issues with the first machine, I was issued a replacement of the exact same model. Sadly, the same problems continued with the new unit too. The new machine has already requ...
I purchased a Samsung washing machine with a 6-year extended warranty by paying extra, but rust has started to appear in a straight line just below the detergent compartment. When I called the service for the rust issue, they blamed it on user error in their report. Before this, I used a Regal washi...
I bought the Samsung WW90TA046AH washing machine four months ago, and ever since I got it, it has been making a lot of noise and shaking a lot when it's spinning. Also, sometimes it doesn't finish spinning, so we have to start over. The washing program doesn't stop by itself; we have to stop it manu...
I have been using my Samsung washing machine to dry clothes for the past two years. Lately, I've been having a problem with my laundry coming out wet for the past six months. I've reached out to the service center three times about this problem, but every time they've insisted that there's nothing w...
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