I have been using my Samsung washing machine to dry clothes for the past two years. Lately, I've been having a problem with my laundry coming out wet for the past six months. I've reached out to the service center three times about this problem, but every time they've insisted that there's nothing wrong with my machine. They attached a device to my machine and performed measurements, assuring me that it was operating normally. They recommended keeping the door open while the machine is running for better air circulation. I've been using my machine in the same location for two years without any issues. Even though I followed their advice and ran the machine with the door open, I'm still facing the issue of having wet laundry. I have been unsuccessful in persuading the service center that there is indeed an issue with my machine. Furthermore, I was billed for their visits because they asserted that there was no issue with the machine and that their visits were unnecessary. They are unwilling to admit any problem with my machine, despite the fact that its performance has declined compared to the first two years of use. I am very disappointed in Samsung after this experience, and I have made the decision to not buy another Samsung washing machine in the future. I am extremely disappointed with the service center's inability to effectively restore my machine to its previous performance within the warranty period. I have lost faith in the Samsung brand and its service as a result.
I bought a Samsung washer dryer, expecting quality and reliability—but all I’ve gotten is repeated frustration. After serious issues with the first machine, I was issued a replacement of the exact same model. Sadly, the same problems continued with the new unit too. The new machine has already requ...
I purchased an 11 kg Samsung washing machine four months ago, and it seems like the drum is about to come loose as it bangs against the door. For a whole week, my laundry was stuck inside. Since the month I bought it, I have been calling customer service continuously, and they keep saying there's no...
I recently bought a Samsung WW90TA046AH/AH washing machine, and even though it's still under warranty, I'm still dealing with ongoing issues. The photos and videos clearly show that the machine has been plagued with ongoing issues, making the whole experience frustrating. Every time I contact the se...
I purchased a Samsung dryer, and right out of the box, I noticed a serious flaw—the door doesn’t fully close. There’s a visible gap where the hatch fails to seal completely. I contacted Samsung support, and a technician came to inspect the issue. Shockingly, they told me that a 3mm gap is “normal” a...
I have a Samsung washing machine and since 2018, the first year I bought it, it has been serviced 3 times and it has been repaired on site. It was repaired and followed up on site 2 times, and because the problem was not resolved, they took the machine to the service. As a result, it stayed in the s...
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