Unable to Cancel My Subscription or Get Refund

I have a serious problem with my DramaCove subscription on the Android app. There is no visible option in the app to cancel the subscription and I also cannot find any contact information such as email, phone number or support section. On 5 November 2026 a payment of 19.99 USD, plus an additional fee, was taken from my bank card for DramaCove even though I want to stop using the service. I am unable to cancel this subscription from within the app and I have no way to reach DramaCove to request cancellation. I request that my DramaCove subscription be cancelled immediately and that the payment taken on 5 November 2026 be fully refunded to my card. I also expect DramaCove to provide a clear and accessible cancellation option and contact information so that similar issues do not occur again.