I bought a Samsung tablet because it came with a warranty, thought that would give me peace of mind and protect me from any problems that might arise. Unfortunately, my trust was completely broken when the tablet suddenly started malfunctioning for no apparent reason or external damage. The touchscreen stopped working properly, and the device started acting strangely, sent the tablet to Samsung's authorized service center, fully expecting that my warranty would cover the repair. But to my surprise, after waiting for 15 long days, I received a shocking response: the tablet was considered out of warranty because of a cracked casing. the service center suddenly claimed that the casing was cracked after 15 days of silence, without giving me a chance to present any evidence to prove otherwise. On top of everything, they insisted on charging the full replacement fee, which happened to be the same as the tablet's original purchase price.
I purchased a Samsung TAB S7 FE model tablet, which has not suffered any impact or damage, but an internal crack appeared on the screen. I believe this is either due to poor quality or a manufacturing defect. I took the tablet to the Kadikoy Samsung Authorized Service Center, where they claimed it w...
I have been using a Galaxy Tab S7 tablet for a long time, and since its charging port became defective, I applied to an authorized Samsung service center for a paid repair, as the warranty period had already expired. After inspection, the service informed me that the issue was with the charging port...
Recently, the touch screen on my Samsung Z Fold 3 smartphone malfunctioned. I contacted Samsung for assistance, and they instructed me to send the phone to their repair facility. However, after evaluating the phone, the service center informed me that the issue was due to user error and that the rep...
trusted in Samsung's durability and purchased all the appliances in my home from the Samsung brand, relying on the brand's reputation and the confidence it instilled. When my Samsung UE55TU8500UXTK television developed a panel malfunction just one month after the warranty expired, I took it to the s...
Hello, I bought a 58-inch Samsung television. When the TV was only 5 or 6 months old, the screen started to break. I was determined that it be replaced. Even though it's still under warranty, I won't let the same problem happen after the warranty runs out. Replace my TV, especially since there are m...
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