I purchased a Samsung TAB S7 FE model tablet, which has not suffered any impact or damage, but an internal crack appeared on the screen. I believe this is either due to poor quality or a manufacturing defect. I took the tablet to the Kadikoy Samsung Authorized Service Center, where they claimed it was a user error and not covered by the warranty. I have been using a case and carrying the tablet in my computer bag, and have not dropped or impacted it in any way. It seems like Samsung Service is trying to avoid responsibility by blaming the consumer. They should repair or replace the product, which is clearly a manufacturing defect, free of charge. I am very angry about this and will not let it go.
I have been using a Galaxy Tab S7 tablet for a long time, and since its charging port became defective, I applied to an authorized Samsung service center for a paid repair, as the warranty period had already expired. After inspection, the service informed me that the issue was with the charging port...
I bought a Samsung tablet because it came with a warranty, thought that would give me peace of mind and protect me from any problems that might arise. Unfortunately, my trust was completely broken when the tablet suddenly started malfunctioning for no apparent reason or external damage. The touchscr...
Samsung is slandering its customers. When I unboxed the Samsung Tab S9 tablet purchased from Trendyol on November 17, 2023, I noticed a cracked screen. I promptly took a photo and reached out to Trendyol, the seller, and Samsung customer services. They advised sending the tablet to technical service...
On December 31, 2022, I purchased a Samsung FlipZ4 phone. The folding mechanism became deformed after only 7 months. Before purchasing, I specifically inquired about any potential issues with the folding mechanism and was assured that nothing of the sort would occur. After 7 months, however, the fol...
I'm Irfan D*****. I bought a Samsung Z Fold 4 phone around 6 months ago. Lately, I've noticed that the folding mechanism of my phone isn't fully opening. I brought my phone to the Samsung service center in Muratpasa, Antalya. They confirmed that the screen was undamaged and identified the issue as a...
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