I thought Samsung was a solid brand. I got this S23 three weeks back, but it's always offline and doesn't work anywhere. They were like, "It's a network thing," so I was like, "Okay, I'll switch networks." they were like, "It's just a setting problem," and I fixed it. I got a new phone to make calls, but there are still so many interruptions during calls. Did I really just pay 26,000 TL just for accessories? They totally blew off my complaints and acted like there was no problem, even though it was obvious that there were some serious issues. I'm gonna take this to court. Samsung really needs to own up to their messed up products and terrible customer service.
I purchased the Samsung Galaxy S23 on 26.12.2023, and from the moment I started using it, the phone began encountering network problems. After a week, I took it to the Samsung authorized service center in Bursa. The service center made some adjustments, returned the device to me, and requested docum...
In September 2022, I bought a Samsung 65BU8500 TV. Since then, the remote has been giving me trouble every month, and every time, the service center has replaced it. After the third one, I asked for a TV instead and even wrote about it here. When Samsung didn't answer my phone calls last month, I wr...
On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this befo...
I am completely dissatisfied with Samsung's after-sales service, and trying to reach them over the phone has turned into a nightmare. I sent my Samsung phone to the service center last year, just six months after purchasing it from Vatan Bilgisayar because the sound would cut out during calls. Howev...
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