Samsung Television Remote Keeps Breaking

April 17, 2023 3:37 PM7

In September 2022, I bought a Samsung 65BU8500 TV. Since then, the remote has been giving me trouble every month, and every time, the service center has replaced it. After the third one, I asked for a TV instead and even wrote about it here. When Samsung didn't answer my phone calls last month, I wrote to Sikayetvar, and they replied right away. I got a new TV in about two weeks. But a week after the new TV arrived, the remote broke again! Even though I called customer service, they didn't call me back. I want Samsung to either give me a return for the TV without making me go to court or replace it with a model that works. We shouldn't have spent 23,000 TL on a TV that just gives us trouble.

Comments

Similar Complaints

Samsung UE75BU8000UXTK TV Remote Control Problem

October 30, 2023 8:13 PM28

I bought a Samsung UE75BU8000UXTK TV in July 2023. After using it for two months, the solar-powered remote control start...

Samsung 75-inch TV Remote Malfunction and Support Delays

October 15, 2023 1:24 PM12

My ordeal began on October 8th, when my Samsung 75-inch TV's remote control failed. I immediately called customer servic...