On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this before. I sincerely hope that true to its reputation, Samsung will take responsibility for replacing my screen. If not, I'll consider destroying the entire TV and exposing the problem on social media. My opinion of Samsung is influenced by how they handle this situation. As a loyal customer, I expected better service from Samsung. This TV malfunction has left me frustrated and disappointed. The silence from customer service is disheartening.
Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsu...
My Samsung QLED 50Q60T 50-inch model television suddenly broke down. The television we bought in February 2021 suddenly lost its display after its 3rd year. The TV constantly turns on and off, there is no picture but there is sound. I am also sharing a video of it. I see from the complaints that thi...
The Samsung brand 50TU8000 TV, which we bought in January 2020, suddenly turned black on 16.03.2023. I called the Samsung service and after the service checks, it was determined that there was a panel malfunction. He paid 7500 TL for the repair. I paid a service failure detection fee of 250 TL. I di...
I purchased my Samsung 65Q80BA TV on August 22, 2022, and just recently, on September 5, 2025, the screen failed completely. When I turned it on, there was sound but no picture. A Samsung service technician inspected it and explained that the LED panel had burned out and the mainboard also needed re...
SAMSUNG TV Warranty Has Expired 4 Months Later Our Samsung 58AU7000 58" television, which we purchased on December 20, 2020, began to turn off and back on its own on April 10, 2023, immediately after the warranty period expired. We made a service record right away. The service examined the product a...
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