I have been using a Samsung Galaxy S22 Ultra, which I purchased about 3 years ago in Turkey for approximately 800 dollars. For the last 4 months, the phone has been resetting during selfie shots. This problem occurs specifically when using the front camera, and despite trying all the settings and solutions I could find, the issue has not improved. Although the warranty of my device has expired, I do not find it acceptable that a flagship model with this price level develops such a serious malfunction in such a short time. A phone in this class should not have a chronic problem like restarting during camera use. I have not yet contacted Samsung or any technical service about this issue. I live in Mersin, Turkey, and I am ready to take the phone to an authorized service if needed. I request that my device be repaired free of charge or replaced with a new, faultless device, even though the warranty period is over, considering the nature and severity of the malfunction. I kindly request that my complaint be examined and that I be informed about the process as soon as possible.
On 17/07/2025, I brought my Samsung Galaxy S22 Ultra to MTA Elektronik Servis San. ve Dış Tic. Ltd. Şti., the authorized Samsung service center in Bakırköy, to have the battery replaced because it was no longer holding a charge properly. I paid a battery replacement fee of ₺1780. I received my phone...
I am the owner of a Samsung S22 Ultra, and after sending it to the authorized service center for a cracked screen, I ended up with a significant problem. Post-repair, the camera's clarity became a major concern. Surprisingly, even phones priced at ₺10,000 capture better photos. I'm sharing a sample ...
On September 1, I purchased a Samsung Galaxy S25 Ultra 512GB with Samsung Türkiye warranty through Trendyol, and from the very first day, the device has been constantly shutting down and restarting by itself. I experience this issue at least 10 times a day. I performed two factory resets, but the pr...
I bought my Samsung Z Flip 4 phone in April 2023. During the warranty period, the screen protector started to bubble, and Samsung replaced it for free in late 2024 or early 2025. But the screen protector bubbled up again after the warranty ran out. When I called the official Samsung service center i...
I am the owner of a Samsung S22 device and I am experiencing several issues with it. The camera quality is poor and the photos I take are blurry. The battery life is also very short; the phone becomes unusable when the battery level drops to 15% and it shuts down automatically within 5-10 minutes du...
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