The freezer compartment of our Samsung refrigerator has developed unusual problems. There is significant swelling in the freezer's back and lower base. It has even bulged out the bottom of the rear cover, and the plastic tabs appear to have snapped. Surprisingly, it appears to create an abnormal vacuum when compared to regular refrigerators. The mainboard was previously replaced under the extended warranty, and this fridge is an RT53K6030WW/TR model. I believe this is due to a manufacturing or design flaw rather than a user error. As a result, I'm requesting a free repair because the problem has arisen despite proper usage and care. Samsung, this is a critical issue that I hope you address as soon as possible. It's disappointing to see such problems with a premium brand like yours. Please honor the warranty and reestablish our confidence in your products.
My Samsung refrigerator model RT46K6000WW, purchased in 2019, failed to cool both the upper and lower compartments in 2021. Everything inside melted and spoiled. After contacting Samsung service, it was determined that the motor and compressor in the back needed to be replaced, which was completed. ...
My freezer has swollen inside the freezer compartment after I purchased an additional four years of warranty. I contacted the service. The service arrived on October 8, 2023, and informed me that the product would be replaced. The service contacted me after a long wait, but I was too busy to answer ...
I have been using a Samsung RT50K6000S8 fridge for about four years and, despite taking normal care, I have been experiencing a serious rust and decay problem on the doors and front area for the last two years. We only clean the fridge with rags as part of regular household cleaning, yet the metal s...
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I own a Samsung RT50K6000WW refrigerator, which came with a 10-year compressor warranty, but now it has completely stopped cooling. This is a major issue, as I rely on it for food storage, and I need it fixed immediately. I tried to contact Samsung support through WhatsApp for a video call diagnosi...
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