At home, we have a Samsung MU8000 Series 8 smart TV. We are unable to access many websites because the automatic software update is not working. According to customer support, we must download the update from a computer onto a USB flash drive and then install it on the TV. When I went to the Samsung website, however, I couldn't find the most recent updates. The available updates are already out of date and have been installed on my television. I'm not sure why updates aren't automatically downloading to the TV. After contacting customer service, I discovered that the most recent update they informed me about is not available on the Samsung website. How can we get this update in this situation? Please do not cause inconvenience to your customers; instead, make new, current software updates available on the Samsung website for us to download and install on our TVs. If you are no longer providing automatic updates, we would like to be able to receive regular manual updates without any complications. The absence of automatic updates is inconsistent with the current state of your company. Thank you very much.
I watch Digiturk® on my Samsung 55MU9000 TV using a module. If I choose Digiturk TURKSAT Quick Installation with automatic installation, some channels like TV8® and TV 8.5® cannot be found on my TV in Digiturk mode. All models in this series have this problem because Samsung didn't give software upd...
Around 15-20 days ago, while we were watching TV, we installed a Samsung TV update that popped up. But right after the update, we had a problem connecting to Wi-Fi, and it's weird that the TV's warranty ended on September 29, 2023. I can't figure out if they do this on purpose. I contacted customer ...
I’ve been dealing with a recurring and extremely frustrating issue on my Samsung F8000 TV. The system won’t allow any software updates, and to make matters worse, apps keep disappearing on their own. Every time I try to update or reinstall anything, the screen displays error code 800, and nothing wo...
I have a Samsung 40F8000 Smart TV, and it’s become nearly useless because it no longer receives updates. I can’t download any apps, including Exxen and Netflix, and I keep getting an "800 source error" message. None of the apps update, and even when I try to open the internet browser, it won’t load ...
I’m having a serious issue with my Samsung TV during the software update process. Every time I try to update, I get an “Error 800 Source Error”, and to make things worse, the TV automatically deletes its own pre-installed apps. When I go to the Samsung App Store to reinstall the apps, they’re simpl...
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