I'm not happy with how Samsung Turkey's customer service has handled my order, which has the number 2202890154513810. On February 10, 2023, I asked for a return, but my request was turned down without any explanation. I expect to be treated fairly and honestly as a customer. It is not right for Samsung Turkey to say no to my request without a good reason. I need my refund as soon as possible because I live in an area that is prone to earthquakes and need cash on hand in case of an emergency. The slow response time and lack of communication from Samsung Turkey are causing me too much stress and worry. I want them to act right away to fix this problem and give me a full refund. It is their job to give their customers the help and support they need, especially when there is a problem. I hope that Samsung Turkey will put my refund request at the top of their list and give me the money I deserve. It's time for them to step up and treat their customers the way they should.
I bought something from Samsung Electronics in Istanbul, the part that deals with consumer electronics and online sales, but I’m still waiting for my refund after sending the product back more than two weeks ago. I’ve done everything I was supposed to, but my refund still hasn’t gone through, and I ...
Dear Samsung Customer Service, On 27.09.2025, I purchased a product worth ₺14,499 from your official online store. Although I immediately canceled my order, the product was nevertheless dispatched. Upon contacting your customer service team, I was informed that I had to cancel the delivery through t...
I ordered a television from Samsung Shop on March 31, 2025. They kept me waiting until April 18 and finally said that there was no stock in our warehouse on April 18, 2025, we will cancel your order and refund your money. Today is May 02, 2025 and 14 days have passed but my money has not been return...
On August 4th, 2023, I placed an order (No. 34842982) with Media Markt for a Samsung AR35 air conditioner. I intended to have it installed, but Samsung Turkey seemed unable to persuade Pendik dst Elektronik to contact me. There were no phone calls or inquiries. When I called Samsung at 4447711 today...
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